Pivot Parking’s open-minded and creative approach to parking and their willingness to change and adjust as needed makes them truly unique in this industry. A lot of operators are not willing to think outside the box - Pivot never thinks anything is impossible. As well, their communication is excellent - whenever there is a problem or issue, they bring solutions to the table. The team is wonderful - they go above and beyond to make parking as seamless and easy as possible for everyone.

We are very pleased with the results you have produced for Second Presbyterian Church from our parking deck. Your advice from the beginning about operating equipment to contract negotiations with tenants including parking for hotel guests has been extremely helpful and successful.

Pivot effectively managed multiple vendors through a lengthy installation and test process to get our one-of-a-kind system up and running. With the new systems in place and the operations becoming more stable, without solicitation Pivot recommended rate changes to optimize our revenues from our garages. Finally, the Pivot team manages the valet operations in a complex environment that includes two hotel valet operations and valet for the restaurants and retail patrons. Engaging Pivot was one of our project's defining decisions for 2022.

Choosing to partner with Pivot Parking was an easy decision, as they offered a fresh and innovative approach to the parking industry. The impact they’ve made has been remarkable. In commercial real estate, consistent cash flow is crucial, and parking operations often disrupt this due to collection challenges. Pivot’s platform has resolved these issues by streamlining receivables, eliminating billing errors, and offering flexible payment options. As a result, we’ve experienced reliable and predictable cash flow month after month. Beyond their platform, the Pivot team stands out for their responsiveness and proactive approach. They are attentive to the needs of the building and actively identify ways to improve operations. Partnering with Pivot has truly been one of the best decisions we’ve made.

From start to finish, it’s been a pleasure working with Tina Reid and the Pivot Parking team as we brought the Liberty Square Parking Garage into our portfolio. Tina’s expertise and guidance throughout due diligence were invaluable—no one knows downtown Greenville parking better. Her leadership made the acquisition process smooth and ensured our tenants were well supported. We couldn’t have done it without her and the Pivot team.