Pivot Parking’s open-minded and creative approach to parking and their willingness to change and adjust as needed makes them truly unique in this industry. A lot of operators are not willing to think outside the box - Pivot never thinks anything is impossible. As well, their communication is excellent - whenever there is a problem or issue, they bring solutions to the table. The team is wonderful - they go above and beyond to make parking as seamless and easy as possible for everyone.
We are very pleased with the results you have produced for Second Presbyterian Church from our parking deck. Your advice from the beginning about operating equipment to contract negotiations with tenants including parking for hotel guests has been extremely helpful and successful.
Pivot effectively managed multiple vendors through a lengthy installation and test process to get our one-of-a-kind system up and running. With the new systems in place and the operations becoming more stable, without solicitation Pivot recommended rate changes to optimize our revenues from our garages. Finally, the Pivot team manages the valet operations in a complex environment that includes two hotel valet operations and valet for the restaurants and retail patrons. Engaging Pivot was one of our project's defining decisions for 2022.
From start to finish, what a blessing it has been to work with Tina Reid and Francisco Cano and the rest of the Team at Pivot Parking as we brought the Liberty Square Parking Garage into our portfolio! Their advice and steadfast approach to due diligence was on target, and frankly, we could not have done it without them. No one knows more about parking in downtown Greenville than Tina Reid and she gave us solid instruction throughout the process of acquiring the garage and assisting all our tenants. Francisco has had big city experience in other markets and his management of the garage on our behalf demonstrates his skills daily.